"by far the best vets in the local area" Lauren Bramley-Green
"the staff were amazing" Joanna Dighton
"very helpful, efficient & polite" Samantha Dubois
"sincere empathy, thought & understanding" Debby Reed
"clean, friendly, efficient" Sharon Taylor
"can't fault them" Ross Henry
"so kind - could not have asked for more" Kim & Les Seager
"always put animal welfare above everything else" Lauren Bramley-Green
"very friendly and helpful" Janet West
"enormous experience, skill and understanding" Polly Nanoh
"the vet went above and beyond " Natalie Mclean
"very caring" Dan Roberts
"would recommend to anyone" Julie Hillier
"very professional and very pleasant" June Hancock
"cannot recommend highly enough" Nigel Charman
"a really professional caring service" Adrian Comber
"very personable, friendly and sensitive to my needs" Jade-Leigh Rogers
"best vets around" Alison Villiers
"lovely vet, great staff" Stephen Munday
"would highly recommend" Sue Burroughs
"very pleasant experience" Tim Giles
" kind, supportive and caring " Lesley Taylor
"Warm, friendly reception staff and most importantly brilliant vets" Angelo Sklinitzis
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Why Independent Veterinary Practices Are Great!

2nd April 2024

Why Independent Veterinary Practices Are Great!We wanted to write about something that’s been buzzing in the vet world lately: the recent CMA (Competition and Markets Authority) report into corporately owned UK veterinary practices. Yeah, we know, sounds pretty official and boring, right? But stick with us because it's actually super relevant to you and your beloved pets!

So, what's all the fuss about? Well, the CMA report took a closer look at the impact of big corporate veterinary practices on the pet healthcare landscape. You know, those big chain clinics you see popping up on every corner? Yeah, those ones! And guess what? The findings might surprise you!

Now, we're not here to throw shade at our corporate counterparts. They serve an important purpose and provide care to many pets across the country. But we want to shine a spotlight on the incredible advantages of choosing an independent veterinary practice like Broadway for your furry pals' health needs.

Personalised Care and Familiar Faces

One of the biggest perks of choosing an independent practice is the personalised care and attention your fur babies receive. When you walk through our doors, you're not just another number in the system. You're part of our extended family! Our team takes the time to get to know you and your pets on a personal level. We understand their unique quirks, medical history, and individual needs, which allows us to tailor our care specifically to them.

And speaking of our team, you'll always be greeted by familiar faces here. Our dedicated veterinarians and support staff aren't just colleagues – we're a tight-knit group who are passionate about providing the best possible care to every patient that walks through our doors. So, you can rest easy knowing that your furry friends are in the hands of people who genuinely care about their well-being.

Community Connection

As an independent practice, we're deeply rooted in our local community. We live here, work here, and play here – just like you! Supporting local businesses isn't just a trend; it's a way of life. When you choose us for your pet care needs, you're not only investing in the health of your furry family members, but you're also investing in the prosperity of your community. And that's something we can all feel good about!

Flexibility and Innovation

At our independent practice, we have the freedom to innovate and adapt to meet the ever-evolving needs of our patients and clients. We're not bound by corporate red tape or rigid protocols. Instead, we have the flexibility to implement cutting-edge treatments, techniques, and technologies that can benefit your pets. From advanced diagnostics to alternative therapies, we're always exploring new ways to improve the quality of care we provide.

Long-Term Relationships

Building lasting relationships with our clients and their pets is at the heart of what we do. We're here for you through every stage of your pet's life – from playful puppyhood to dignified senior years. By choosing us as your trusted veterinary partner, you can count on continuity of care and a team that's invested in your pet's long-term health and happiness.

Final Thoughts

So, there you have it – just a few reasons why independent veterinary practices like ours are paws down the best choice for your furry companions. From personalized care and familiar faces to community connection and innovative treatments, we're here to provide top-notch care with a personal touch.

As always, if you have any questions or concerns about your pet's health, don't hesitate to reach out to us. We're here to help in any way we can!

Finally, we want to say thank you for entrusting the health and well being of a precious member of your family to Broadway.  We won't let you down.

Herne Bay Surgery 1 The Broadway Herne Bay CT6 8SR 01227 375978
Herne Surgery Unit 1 The Links Herne CT6 7FE 01227 367232
Opening Hours - Herne Bay
Monday to Friday
8.45am - 1.30pm
Opening Hours - Herne
Monday to Friday
8.45am - 6.00pm
9.00am - 12.00pm
In An Emergency

If your pet has a problem during surgery hours, please telephone the practice immediately 01227 367232 and we will ensure that you are offered an appointment on a priority basis.

Out of surgery hours our emergency services is provided by: VetsNow Herne Bay

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